
Boston Health Care for the Homeless Program receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
Home > Specialized Services > Immigrant Health
BHCHP welcomes and proudly serves all patients regardless of language, national origin, immigration status, or health insurance coverage. For immigrant individuals and families experiencing homelessness, the barriers to health care are fueled by multiple inequities and social determinants, including legal challenges related to their immigration status, housing instability, difficulties navigating complex systems to connect with benefits like food stamps and health insurance, and trauma brought on by experiences of violence and discrimination. Furthermore, language barriers in health care can have detrimental consequences, including decreased engagement in preventive services such as regular cancer screenings, poor access to health care, difficulties adhering to treatment plans, and higher rates of emergency department use and hospitalization.
Our Immigrant Health Team is comprised of multidisciplinary staff who collaborate to foster excellence and equity in clinical care, education, and quality improvement aimed at improving the health and wellbeing of BHCHP immigrant and limited English proficient (LEP) patients experiencing homelessness. The Immigrant Health Team serves the needs of both immigrant patients and staff, regardless of documentation status.
While immigrant and limited English proficient (LEP) patients are welcome at all BHCHP clinical spaces, we also have dedicated sites and services for this population, including Casa Esperanza, the East Boston Outreach Van (partnering with Boston University), and Oasis. The Oasis Clinic is a multicultural and immigrant-friendly space for people experiencing homelessness. We offer medical, behavioral health, case management, and legal support services, with in-person Spanish interpreters and remote medical interpretation for a multitude of languages including ASL.
In terms of legal support, our patients have access to a Medicaid-Legal Partnership for Immigrants (MLPI), in collaboration with Health Law Advocates, Rian Immigration Center, and the Massachusetts League of Community Health Centers. We also proudly offer a BHCHP Asylum Clinic, which connects individuals with legal representation to forensic evaluations in support of their asylum applications.
We strive to provide the highest quality care to our immigrant and LEP patients. Each year, we conduct a Patient Experience Survey (PES) which gives us valuable information about the experiences of LEP patients in our care. We also review our clinical quality metrics to ensure that we address any disparities in quality of care that may exist between patients that speak various languages. BHCHP provides language verification testing for our multilingual staff and offers employee compensation for those who pass the proficiency exam for the languages most commonly spoken by our patients. And although all of our care is approached with a Trauma Informed lens, we acknowledge that this is particularly important for our immigrant and LEP patients.
BHCHP is proud to be a collaborative partner of the World Health Organization’s Health & Migration Programme, as well as a partner and clinical site for Boston Medical Center’s Immigrant and Refugee Health Preventive Medicine Track. Our multidisciplinary team members are actively engaged in the production and delivery of various research publications and presentations focused on our thought leadership in this medicine, happening nationally and globally. We are grateful to receive support from several grants, including the Department of Medicine at Mass General Hospital to fund the Oasis Clinic, the Mayor’s Office of Immigrant Advancement, and more.
The best way to make an appointment is to call us at 857-654-1605.
This phone line is answered Monday – Friday, 8:00am – 5:00pm.
Boston Health Care for the Homeless Program receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.