Boston Health Care for the Homeless Program receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
Ensuring Access
Filling out lengthy applications, understanding convoluted policies, and getting to and from appointments can be daunting tasks for anyone–especially for people experiencing homelessness, who may not know where their next meal will come from or if they will have money for bus fare.
That makes our case managers crucial partners to our patients as they navigate complex systems on top of facing their own life and health challenges. Case managers spend months, sometimes years, cultivating trusting relationships with patients to best be able to learn, advocate for, and meet their needs. Once a patient and case manager establish their unique rapport, effective health care becomes that much more possible, as the case managers knows what services the patient needs access to within BHCHP and through our governmental and non-governmental collaborators. Through the entire relationship, from first introductions to years in, case managers work with patients wherever they are—in shelters, jails, courthouses, on the streets, or at home—to guarantee patients get the care they need.
