The Institute utilizes one-on-one patient interviews, focus groups and data analysis and reporting to enhance the understanding of concerns and experiences of our patients so that we can advocate for changes that will be most impactful.
Most recently we worked to get the word out about the impact of the closing of the Long Island Bridge and offered recommendations. Read more
The Housing Guide was prepared by Consumer Advisory Board and Board of Directors member, Joanne Guarino.
After launching the guide in April of 2015, the Housing Guide hasbeen distributed to case managers at various sites throughout the program. Programs from other cities and states have expressed interest in the Housing Guide and requested copies so that they can compile a similar resource for their patients with the appropriate city-specific adaptations. We will continue to expand the guide and work on updates.