To Serve Better

“When you spend time with people, you start to see their lives open up.”

Early in his career, Harvard Medical School graduate Jim O’Connell had his life organized: Wrap up his last rotation as a senior resident in medicine overseeing the intensive care unit at Massachusetts General Hospital, start a fellowship, and launch into a career in oncology. But when Dr. John Potts, his chief of medicine, approached him with a one-year opportunity to help the hospital become more involved in the larger Boston community, he couldn’t pass it up — and the Boston Health Care for the Homeless Program (BHCHP) was born.