This position reports directly to the CEO and has the overall responsibility, in conjunction with the Medical Director and other senior managers, for the competency and efficiency of clinical and program operations. The COO/DCO will oversee all clinical operations within the program. Working in conjunction with the Medical Director and other senior managers, the COO/DCO will assure a high standard of quality care within a safe environment for homeless individuals and families.
The Clinical Informatics Specialist serves as a liaison and builds collaborative relationships between clinical leadership, IT, and end users to ensure the optimum design and use of clinical software workflows for patient safety, patient experience, resource efficiency, and revenue capture.
This position provides all nursing related activities in association with primary care clinical operations including direct care and nursing case management activities, immunization and screening.
Boston Health Care for the Homeless Program is seeking a compassionate and caring RN to will provide nursing support for respite patients throughout the BHCHP program.
The Dental Team offers a variety of dental programs and services for homeless men, women and children. The Certified Dental Assistant supports the team in a variety of functions, ensuring that our patients receive the highest level of care.
The Research Manager is responsible for working within a multi-disciplinary department, which includes research assistants, students, data analysts, the quality team, as well as internal and external researchers, to develop, manage and coordinate research. The Institute works in collaboration with the program’s management team and clinical providers, researchers at outside institutions, and student interns to evaluate any aspect of homelessness, with a focus on health. The Research Manager will collaboratively work to identify gaps in services, health disparities, and opportunities for program evaluation. These goals are achieved through grant-funded research, research initiated and published by program staff, including the CMO and President, and quality improvement projects led the quality team.
This role will serve as a link between BHCHP and Managed Care Organizations (MCOs) that is crucial to the successful operation of health care reform efforts. For patient populations participating in Medicaid payment reform programs like One Care, the Care Coordination Liaison will work closely with nurse care coordinators and will be responsible for the essential connection between MCOs and the BHCHP home health care teams. As this is an evolving position, duties and responsibilities may vary.
We have an exciting opportunity for a caring, committed and energetic Registered Nurse who will help launch a ground-breaking new program to help improve care for patients struggling with homelessness. This initiative is called the “Social Determinants of Health (SDH) Coordinated Care Hub for Homeless Adults” and its purpose to improve access to SDH services by working with 9 Boston organizations that work with homeless individuals, integrating care with BHCHP to decrease emergency room visits and inpatient hospitalizations.
This position works directly with the Street Team members (BHCHP multidisciplinary staff) to ensure access to high quality healthcare and support services for homeless individuals, some of whom are now housed and are considered “high utilizers” of emergency rooms and hospitals. The goals of the “Coordinated Care Hub” are to assess and engage patients by regular communications with BHCHP’s “Hub nurse navigator”, the Street team members as well as case managers from other organizations in Boston. In addition to assessing and engaging identified patients, the registered nurse will identify issues that put them at increased risk of hospitalization and ED visits.
The nurse in this position must be self-confident, interested in using data to help improve care, and comfortable leading and being accountable for care management activities as a member of the Hub team for high risk patients. He/she must have strong patient-oriented personal skills and be comfortable communicating regularly across multiple agencies. Experience navigating homeless/housing services and the health care system is helpful.
The purpose of this position is to meet BHCHP patients in their time of need, by providing an open access behavioral health service. Patients will present to the clinic and request behavioral health support on a first come first serve basis, and referrals will also be made by multidisciplinary team members. The Integrated Behavioral Health Clinician will offer crisis intervention, assessment of psychiatric symptoms/substance use disorder/behavioral health needs, brief therapeutic intervention (including psychoeducation, orientation to treatment, and de-escalation/self-soothing strategies), complete initial evaluations, offer care coordination, and ongoing individual therapy. The Integrated Behavioral Health clinician will collaborate closely with team members, round in the clinic and clinic waiting area to identify patient needs, and act as a liaison to services as needed.
The purpose of this position is to provide ongoing assessment, intakes, evaluations and support services to opioid dependent patients. This clinician will also provide group and/or individual therapy. The clinician will provide expertise to providers and others regarding the treatment plan in conjunction with the medical needs of these patients. This clinician will also collaborate with team members and the patient with making outside referrals.
The per diem Unit Secretary fills in for open shifts. The purpose of the position is to provide phone coverage and support services which are essential to the overall functioning of the respite programs. The position is crucial to assure the continuity of patient care, providing an essential link for communication involving all departments and including transportation.
This position assists providers and nurses with various patient related functions such as taking vital signs and assisting with patient exams. Other responsibilities include stocking clinic, setting up clinic room and managing patients between visits. In the administrative area the MA/PBC gathers patient information for registration and schedules appointments. The MA/PBC will also be responsible for patient appointment confirmation as well as applying for health insurance benefits and enrolling BHCHP patients into health care plans.
The purpose of this position is to provide increased access to behavioral health care while patients are admitted to the Barbara McInnis House, and offer behavioral health leadership as a part of a multidisciplinary care team. Behavioral Health Clinicians are fully integrated into the milieu and play a vital role in assessment and evaluation, proactive milieu management, behavioral treatment planning, and assistance with coordination of discharge planning.
This position is responsible for all aspects of Third Party Billing. The expectation is that such billing will be completed with accuracy and efficiency to ensure timely reimbursement.
Summary of Position:
The purpose of the position is to provide clinical and clerical support services. These duties are essential to the overall functioning of the clinic. The position is crucial to assure the continuity of patient care, providing an essential link for communication involving all departments and including transportation.
The responsibilities for this position include transporting patients/staff to and from assigned appointments at various sites in Greater Boston. Along with such transportation, drivers are responsible for the appearance and mechanical aspects of the motor vehicles such as washing, service maintenance and repairs as necessary for optimum safety service and reliability. Other duties include various courier services.
This position is primarily responsible for fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff. This position is also responsible for providing support for clinicians. The position is crucial to the timely and accurate registration review of patient’s insurance eligibility and insurance pre-authorizations, authorizations and other mandated documentation. Also serves as back-up for appointment scheduling and patient intake at various outreach sites. This position is also responsible for ensuring behavioral health authorizations are obtained and linked to appointments.
This position requires assisting with meal preparation, food service to patients as well as clean up while following safety and sanitation codes. Must be able to work independently, but within a team environment.ing safety and sanitation codes. Must be able to work independently, but within a team environment.
This position provides daily nursing support for respite patients with responsibilities for patient assessment, administering of medicines and overall patient care. Other responsibilities include education patients on medication and general health information.
LOCATION: 780 Albany Street Boston, MA 02118